Customer service

Know-how is no kidding business.

Imagineo is first and foremost a group of experts devoted to the success of your playground projects.  Because your satisfaction is our main priority, we make a point to keep up with your needs.   In concrete terms, this means that we are committed to:

  • offer you efficient, thoughtful, and personalized service so that your purchasing experience is simple and pleasant;
  • guide you throughout the entire process so that you can fulfill your objectives and be proud of the results;
  • insure that our professional installation teams properly set up the play units while respecting the prescribed timetable while adhering to government security standards;
  • service and repair equipment as the need arises;
  • make sure that our technicians are at your service whenever you need any kind of advice or to order parts.